Privacy policy

Solen (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights.

Information We Collect and Why

Personal & Order Information: Name, email address, shipping/billing address, phone number, and order details — to process and deliver your purchase and provide customer support.
Payment Information: Processed securely by third-party providers (we do not store full card details).
Technical & Usage Data: IP address, browser type, device information, and browsing activity — to improve our website, analyze traffic, and prevent fraud.

How We Store and Protect Your Data Your information is stored on secure servers provided by Shopify. We use encryption, firewalls, and industry-standard security measures to protect your data.

Cookies and Tracking Tools We use cookies and similar technologies to:

Keep you signed in and remember your cart
Analyze site performance (Google Analytics)
Deliver personalized ads (Meta, Google, etc.)

You can manage or disable cookies through your browser settings at any time.

Sharing with Third Parties We share data only with trusted service providers who help us operate the store:

Shopify (platform & hosting)
Payment processors (Shopify Payments, PayPal, etc.)
Shipping carriers
Analytics and marketing tools (Google, Meta)

We do not sell your personal information. We may disclose data if required by law.

Your Rights You have the right to:

Access, correct, or delete your personal data
Opt out of marketing communications
Withdraw consent where applicable

To exercise any of these rights, simply email us at help@solenfit.com

Changes to This Policy We may update this Privacy Policy. Significant changes will be posted on our website.

Contact For any privacy questions, please email help@solenfit.com